Bank Teller Claims She was Fired Over Telling Customers to ‘Have a Blessed Day’

NeaceWALTON, Ky. — A bank teller in Kentucky has filed suit against her former employer after she claimed that she was fired for telling bank patrons to ‘have a blessed day.’

Polly Neace says that she used the phrase on the job for two years, but in 2011, she received a Code of Ethics violation notice from U.S. Bank in Walton, asserting that several customers had lodged a complaint. Neace says that she had never personally heard anyone complain about her well-wishes.

“I say ‘Have a blessed day’ all of the time,” she told local television station Fox 19. “I don’t think there’s any better kind of day you can have than a blessed day.”

The warning Neace received also claimed that the teller had asked a customer,  “Did you take the Lord’s name in vain?” and that she urged the individual to find salvation in Christ. Neace denies the allegation.

“While you are entitled to your beliefs and we support that, you may not proselytize those beliefs in the workplace,” the written warning read. “Effective immediately, you will no longer discuss the subject of faith or religion with customers or co-workers. Religious items must be removed from the teller line where [they] can be seen by customers.”

Neace told reporters that the following year she was again reprimanded for saying “God bless you” to a client.

“A customer went through the drive thru and I waited on them,” she explained. She said, ‘God bless you.’ I said, ‘Thank you. God bless you, too.”

  • Connect with Christian News

On several occasions, the teller complained to her employer as she believed that she was being targeted for her faith. Shortly after the 2o12 incident, in expressing concern about another matter, she commented that she “might as well go ahead and tell customers [to] have a blessed day.” She was fired the following day.

Neace is now suing U.S. Bank for religious discrimination.

“The public policy of the Common Law of Kentucky … prohibits an employer from discriminating against a person on the basis of his or her religion and, further, protects the employee from retaliation for complaining about discrimination on the basis of his or her religion,” the lawsuit states. “Defendants violated the public policy of Kentucky in wrongfully discharging plaintiff on the basis of her religious beliefs and/or retaliation against plaintiff for her complaints about religious discrimination.”

Without providing specifics, U.S. Bank is rebuffing Neace’s legal action, stating that her firing was justified due to information that has not yet been disclosed.

“At U.S. Bank, we hold our employees to high ethical standards when interacting with customers and co-workers, and take violations of these standards seriously,” it wrote in a recent statement. “While we cannot comment provide comment on pending litigation, we believe that this lawsuit is without merit and believe the facts presented in future legal proceedings will justify our actions.”

Neace had worked at the bank for 24 years, and received a positive performance evaluation from her manager in the same year that she was first reprimanded following the alleged public complaints.

Photo: Fox 19

Become a Christian News Network Supporter...

Dear Reader, has been of benefit and a blessing to you? For many years now, the Lord has seen fit to use this small news outlet as a strong influential resource in keeping Christians informed on current events from a Biblical worldview. Despite Facebook's recent algorithm changes, which has limited our readership, and, as a result, has affected operational revenue, we continue to strive to bring you the news without compromise and to keep Christ in focus. If you have benefited from our news coverage, would you please prayerfully consider becoming a Christian News supporter by clicking here to make a one-time or monthly donation to help keep the truth widely and freely published and distributed? May Christ continue to be exalted through this work!

Print Friendly, PDF & Email
  • Meaghan

    While working at Wells Fargo Bank in their Online Customer Service department, a customer once exclaimed (out of frustration with our policies), “Jesus F****** CHRIST!” The F-bomb didn’t bother me at all, but I then proceeded to say, “Please don’t take God’s name in vain.” He then said, “Jesus isn’t God!” I then replied, “Yes, He is.” That shut him up. He was probably flabbergasted that I didn’t call him out for saying the F-word. (Like I said, I could care LESS that he said that). Well, nothing ever came about that incident, even though all of our calls were recorded. ALL OF THEM. 100%!!! Also, I talked to many co-workers (and customers) about God, on recorded lines, and told them that Jesus died on the cross to pay for sin, and if they wanted that forgiveness, all they had to do was ask for it, and He would forgive them. Well, I got pulled into H.R. (or talked to by Managment) several times. When they asked me to stop talking about God, PERIOD, I told them, “I’m sorry. I can’t do that. You guys have known me for years now, and you know I’m not able to do what you’re asking. If you guys fire me for this, then so be it. I will literally run out of the building, jumping for joy because I’ll be so happy that I’m being persecuted for Christ. I will count it all as joy”. I’ve even prayed with customers over the phone (again, on recorded lines). One customer was crying to me about her daughter who had just committed suicide. Another customer (a brother in Christ)… I had a two-hour long phone conversation with. He cried with me, and told me what he needed prayer for, so him and I prayed for each other. I’ll never forget it… he told me that when I breathe my last breath, and I enter the gates of Heaven, he’ll be there waiting for me, to welcome me Home. (He was an older gentleman). I will never forget those conversations, and I will never regret impacting people’s lives for my Lord. Be strong, you guys! If we get fired, so be it! We are entering into some TREACHEROUS, PERILOUS times up ahead, and we NEED to be spreading the gospel to EVERY CREATURE!

    On a side note, I quit Wells Fargo (on great terms, mind you)… after 5 years of employment. I left to go work for another bank, where I’m making a lot more money. (God is good). I talk to people about God every day, or every other day, at LEAST. I’ve been here 6 months now, and I’ve never been reprimanded for this. In my job interview at Wells Fargo, I brought up God (and Christianity, specifically)… and in my interview with this current bank, I brought up the Christian God, specifically… and told them why I wanted to apply for this job, and what the Lord is doing in my life, etc. I believe the interview question was, “What gets you out of bed in the morning? i.e., What do you strive for?” I answered it with something like, “God. He’s my everything. He’s the reason I breathe, and I’m so in love with Him.” They hired me. 🙂 And that was just the initial PHONE SCREEN interview!

    Also… for any workplace discrimination regarding religion, please visit the ACLJ. (Google Jay Sekulow). God bless you… Jesus loves you! 🙂

    For The Kingdom,

    Romans 8:28

    • Jenny

      Praise God Meagan for your boldness and your love for Jesus!! Stay strong sister.

    • WorldGoneCrazy

      Good show, Meaghan! God rewards Truth Warriors like you – keep up the good work!!!

    • Ax2root


  • N O’Hara

    This is HER version of the events. I am sure there is more to this story.

    Like it or not, your employer does have the right to set policies for their business.

    This is not a 1st Amendment case. She was not denied any right by the government.

    I wonder how accepting she is of other people’s views.
    How would she react is a gay person wished her “Happy Pride”?

  • Ax2root

    So Christians will BE FORCED into catering to Christians …..take all the money out of the godless system….another bank forcing people to support perversion in order to work for them WITHDRAW YOUR MONEY FROM THEM CHRISTIANS…..

    • Ax2root

      Read the CBN article on CHASE BANK support of PERVERSION and opposition to Christians