BIRMINGHAM — A 911 dispatcher is Alabama is thanking God for being with those who responded to a recent workplace shooting at a UPS facility near Birmingham.
On the morning of September 23rd, shots were fired at the UPS customer service center and warehouse in Inglenook. According to reports, 45-year-old Kerry Tesney of Trussville officially lost his job at the facility the day before after the appeal of his termination was unsuccessful.
Twyana Davis was one of the dispatchers that answered the multiple calls for help from employees.
“We need police, we need medics, we need everybody!” one of Tesney’s co-workers explains in 911 audio footage.
“I’m way on the other side of the yard trying to hide. I don’t see him, but I heard two [shots] fired,” another caller said.
Tesney had shot two supervisors at UPS, Doug Hutcheson, 33, of Odenville, and Brian Callans, 46, of Birmingham, and then turned the gun on himself.
“I asked God to lead my words and my way so that I don’t get anybody hurt,” Davis told AL.com this week in recounting the moment she received the call about the shooting.
She stayed on the phone with the caller, and dispatched police, who arrived to find the three men already dead.
“We are praying for the employees of UPS and the families of the victims of today’s tragedy,” read a statement from Northpark Baptist Church in Trussville, the fellowship that Tesney attended. “Our hearts are grieved. We pray that the peace of our Lord would be near to those who have been devastated.”
Davis said that after she went home that hectic day, she thanked God—although three lives were lost—that the situation wasn’t any worse than it was.
“I’m more grateful to God than anything ,” she stated. “I’m sad for the people who lost their lives and for their families. But I’m glad our officers didn’t have to shoot anybody and none of our officers were injured.”
Davis thanked her co-workers and the officers as well, who were quick to respond to the matter.
“Here we all are a week later, the same people who worked that day,” she said. “We all worked as a team. We didn’t lose any officers. God blessed us enough to be here another week.”
The veteran dispatcher said that she has witnessed God use her in other situations to provide help and hope to others. In one instance, she told AL.com, she received a call from a suicidal man who had shot himself in the head at a local cemetery, but regretted his actions and wanted someone to save his life.
“In my mind, the Lord put me there to take that call,” Davis said. “He was almost incoherent. He said he had small kids and wanted to live for them.”
But as officers had difficulty locating the man in the large cemetery, she came up with an idea, and asked the man to hang up and that she would call his number so that police could follow the sound of the phone ringing.
“That’s how we found him,” Davis explained. “He’s alive today.”